25-08-2022 10:39 AM
Hi I pre ordered the watch 5 and its due to be released tomorrow (26th Aug) and I haven't had any updates on this at all since my confirmation email does anyone know when I will receive the watch
Thanks
25-08-2022 12:40 PM
Hi @ISHELLI
Welcome to the community and thank you for ordering. 🙂
DPD will be in touch with you when it's ready to deliver. Hopefully you'll hear from them soon.
Chris
25-08-2022 07:03 PM
Anyone received confirmation of delivery on there Galaxy Watch 5 /5 Pro, launch day tomorrow and nothing from EE with expected delivery date....a bit disappointing really, beginning to wish I had ordered direct from Samsung now.....
25-08-2022 11:13 PM
im same,pre ordered when annouched and looked at my plan today and as been changed but nothing from ee or dpd to confirm deliver.Yet again another pre order shambles from ee
25-08-2022 11:15 PM
agree another pre order shambles from ee
26-08-2022 06:10 AM
I called last night to cancel 😞 the lady was very helpful and said it had been dispatched and dpd would be delivering tomorrow and to refuse delivery and say it needs to be returned (mmmm)
Unfortunately she was unable to explain why there are no notifications in my EE upcoming orders
Nor was she unable to explain why I don't have a notification from dpd
When asked why I was cancelling (bet she wished she had not) deal over priced, O2 same deal with the choice of 1GB data almost half price, ordered from Samsung direct last night with a Saturday delivery slot, I will purchase my Rolling Month data from EE that will only cost £7 10GB and can be cancelled at any time. Must stress the girl on the phone was extremely helpful and understood why I was cancelling, why wouldn't you if your going to save a lot of money.
26-08-2022 07:04 AM - edited 26-08-2022 07:04 AM
Hi @howard72
Have you downloaded the DPD app and used the email address and postcode to see if they have any deliveries scheduled for your address?
Leanne 🙂
26-08-2022 11:17 AM
I have the same problem no communication at all
26-08-2022 11:19 AM
I have no nothing has appeared 😐
26-08-2022 11:29 AM