17-08-2022 09:10 PM
Hi alldo anyone know if we sending out preorders early like samsung.com are. They sending out preorders 5 days early on 21st September
17-08-2022 09:18 PM
@Shaunhastings70 It just says on launch day. You’ll probably find Samsung are doing this because they want you to purchase from them directly.
18-08-2022 08:37 AM
I thought the z fold 4 release date which was announced at the press conference was August 26, the official date by samsung if you pre order.
I have also noticed how a few people do seem have the fold z 4 unless those are just review units.
Where did you get September from.
18-08-2022 08:48 AM
Sorry I meant August 21st
18-08-2022 09:01 AM
no worries.
I can also see from the samsung website that they have now also changed their date from the 26 August to the 21 August.
Can any member of EE staff confirm if this will be the date for your customers who have pre ordered or not.
Or will will be still waiting until 26 August.
Make sure if you haven't already download the DPD app because you will also get a notified by the app when you will get a delivery as Checking the status of an order through EE is not always accurate.
I have gone through this process for many years, especially when it comes to pre orders with EE.
18-08-2022 09:05 AM
Samsung website did state pre orders date will be from 26 August, which was also confirmed in press conference.
The date as now changed to to 21 August.
18-08-2022 09:33 AM
Many thanks for your advice . Will download this now.. Hopefully we will release early too
19-08-2022 10:15 PM
I can't seem to track my fold 4 order. Ee website says it's not a pay monthly order but it absolutely is.
So I can't see if EE have adjusted to the earlier launch date. Samsung still have stock for the 21st if you want to cancel the upgrade and buy direct. Samsung also have been sending out bonus 100 pound vouchers .
20-08-2022 08:48 AM
If your order has been confirmed and gone through , you should receive a email/text with a reference/order number on it . If you have not got this I suggest to get back in touch with EE.
If you have got these then all you need to do is click the link which will confirm your status of the phone. Also download the DPD app which will also provide accurate information from the courier when your item will be posted out.EE tracking service is not the best when it comes to pre orders.
Hopefully this will help you
20-08-2022 08:53 AM
Thanks for info .I have got order confirmation but it's saying awaiting delivery information and stuck on that page .. Hopefully I will get this preorder before it's out in stores otherwise really isn't a pre-order is it EE