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Manny2287
Investigator
Investigator

Hello I don’t have an ee device yet not broadband so other option would be to join the community which I did but keeps telling me that so I’m stuck and can make a purchase 

1 SOLUTION

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Schockwave
EE Community Star
EE Community Star

@Manny2287 , I would suggest logging out and then try to purchase a product, or you can always ring customer service and they will also be able to help:

https://ee.co.uk/contact-ee/account-billing/mobile

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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Schockwave
EE Community Star
EE Community Star

@Manny2287 , I would suggest logging out and then try to purchase a product, or you can always ring customer service and they will also be able to help:

https://ee.co.uk/contact-ee/account-billing/mobile

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.