Samsung Galaxy S22 order time

[Stephanie845]

Hi.

I upgraded my contract last night & was able to order a 256GB Samsung Galaxy S22 in purple. It was marked as available to order, not green "in stock".

Does anybody know roughly how long this may take to be available for despatch at all please? 

Thank you.  

[James_B]

Hi @Stephanie845,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care to check the status of your order.

They'll be happy to help.

James

[Stephanie845]

Thank you James.

I've tried several times so far this morning to contact EE but get an automated message saying the service is temporarily unavailable when I call via 150.
The online portal says there is no information regarding my order.

I'm now at a bit of a loss.



Sent from my Galaxy

[James_B]

Hi @Stephanie845,

Please could you try calling again and let me know if you hear the same message?

Thanks

James

[Stephanie845]

All resolved! Spoke with the very helpful Ian who's answered my questions.
Thank you 😊



Sent from my Galaxy

[James_B]

That's great @Stephanie845

Thanks for letting us know. 🙂

James