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SIM Order

Ghostridaz
Investigator
Investigator

so i need to wait a week or so to get a sim? can i cancel better off getting one from the shop..

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @Ghostridaz

Thanks for coming here. 

SIMs are sent via Royal Mail and can take 2-5 working days to arrive via post.

Is the SIM you have ordered a pay monthly SIM or pay as you go?

If the SIM is Pay Monthly and you wish to cancel please give us a call

Speak soon, 

Katie

View solution in original post

19 REPLIES 19

can i cancel my sim cause i dont want to wait a week or so for a new sim, can buy one in the shop down the road in minutes. 

my god i a sim from another provider within 18hrs, this network is crazy.

"You can go to an EE Store with photo ID and get one there "

why? we're better going to the local shop and get a payg sim faster than this **bleep**..

if it takes 3 days or more please cancel it cause ill order from the other provider

Ghostridaz
Investigator
Investigator

2 of them are bad as each other, dont use either, use the number after 2 and for broadband what chicken does cuck@@

EE 10 days to send out a sim in 2025, stuff from Temu come quicker, BT raised a problem march 2024 still waiting

Katie_B
EE Community Support Team

Hello @Ghostridaz

Thanks for coming here. 

SIMs are sent via Royal Mail and can take 2-5 working days to arrive via post.

Is the SIM you have ordered a pay monthly SIM or pay as you go?

If the SIM is Pay Monthly and you wish to cancel please give us a call

Speak soon, 

Katie

i dont want answer from an AI ill try the next hour to speak with a human

Ritu_D
EE Community Support Team

Let us know how you get on when you call up @Ghostridaz 

Ritu 

Phone up with my magic sim card? If I could phone 150 I wouldn't need a new sim. They tell you to phone? That's why am on ee to get a phone to call out

I use to love EE but am thinking of just joining Three tbh, 10 days is far too long for anything in 2025

I reckon I could walk down wherever it is is and pick it up and walk back and be faster by a long shot