Returned kit

[Blueeyes78]

I returned my unopened internet kit and you still took the £85.00 from my bank account and kit was sent back on time and I need the money reimburse d into my bank account asap or am going trading standards over this 

[Schockwave]

Hello @Blueeyes78 ,

Welcome to the community,

Once the kit has been returned to EE and inspected, you will receive a refund, you need to give it time to be refunded to your account, we have no account access here and do not know who you are, your best bet is to speak to customer services. When did you return the kit, and do you have the receipt for it?

[Mustrum]

@Blueeyes78   this is not customer services, so no one knows about the details of your issues.

If you have the details and proof of posting you could just ring customer services who could easily resolve your issue rather than waiting to see if/when the warehouse crosses you off their list.