Hi @Waseem334
Please check your junk/spam folder if you've received a follow-up email confirming your has been processed.
If you've not received any follow-up email you'll need to give our Customer Service team a call where a guide in the Digital Sales team can confirm if your order went through successfully or not.
Just so you know, the upfront payment you made at the time of your order was only a pre-authorisation for the payment, which is held as "pending" with your bank.
If your application has not been successful we will not take the payment, so your bank/card issuer will automatically release the Pending Payment back to your account. They usually do this after 10 working days.
Our care team will not be able to ask your bank to release it any quicker than their standard timescales, as this is set by your bank/card issuer only.
Hope this helps!
Ali
