Community Activity

Hello

My internet was automatically renewed. I didn't want this to happen because I charged 20 pounds to buy internet. Now tell me what I should do.

Resolved! SIM works in one router but not the other

Hi, I have 2 EE broadband SIMs and 2 routers in separate buildings. My main router stopped working, I spent ages resetting and reconnecting, eventually bought a new router and it still didn't work. Eventually I established that one of the SIMs will w...

Keith_P by Explorer
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  • 2 replies
  • 1 Helpful

Physical SIM

Hello,I would like to get a physical sim as a backup I can carry on on holiday or keep in a safe place in case my phone is stolen. How can I order it online? THanks 

VVicini by Visitor
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  • 0 replies
  • 0 Helpful

Resolved! Can it be fixed?

Voicemail query- After I’ve heard the message and select option 4 to receive a text with the number of the person who left the message, I get a text that has no details.

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RoxRJM by Investigator
  • 80 Views
  • 6 replies
  • 3 Helpful

Can't see upgrade options on app or website

I am trying to see the upgrade options for my partner's phone which is due to end soon, but all I get is this error option:My account is in excellent order and I've never had an issue, why is this happening please?  Come upgrade time if this is still...

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Tracking timed out

I ordered an s25 ultra and have had confirmation email but tracking isn't working. It just keeps saying timed out. Any suggestions?

Split Wi-Fi bands

I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band. 

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