Receiving the iPhone 17 Pro Max

[camerondeakin]

Hello

I pre-ordered the iPhone 17 pro Max last Friday, my order was confirmed at 5:30 in the evening

I am really struggling to get a simple on when I I'm likely to receive my new phone

I have gone on my EE app as well today and I have noticed I am no longer eligible to upgrade. Does this mean my upgrade to the 17 pro Max has started? Could this mean my phone will arrive this week?

I have gone on to the EE app today and it says we are preparing your mobile order, but I'm unsure if this is generic for everyone who has pre-ordered or not

Is anyone able to advise if I am likely to receive my new phone on launching on Friday or will it be next week?

I feel like I'm getting very complicated answers when I ring EE

[Matt_124 · Accepted solution]

Some of the folks in the preorder thread HERE may be able to try help you figure this out.

Bear in mind there is no account access on these public discussion forums to see the specifics of your order.

[Shannon_X]

Similar situation I was told Friday would be delivery of the new iPhone, but my tracking page still says awaiting confirmation 

[ijainesh]

I just spoke to EE CS regarding the same query and they told me. If the website told you expect delivery on launch date than you will get it. because when I place the order on 12th I only received XBO order number and I found it to be unusual. So I contacted the CS next day and told me not to worry about this. But the order confirmation with tracking details came in on 15th so I called them to double check regarding the Delivery date.