iPhone 18 Pro Burgundy 256GB dispatch time?

[EmmieSh8]

Hiya, I ordered my iPhone 18 Pro Max 256GB on the 12th at like 7pm. I've heard nothing yet, I also did the trade in and have received the returns bag. I've got an SMS to say that I need to return it by the 6th of Oct, but am I likely to have my new phone by then because of the delays? Thanks!

[Leanne_T · Accepted solution]

Hi @EmmieSh8 

Thanks for coming to the community. 

You won't need to return your old phone until you receive your upgrade. If you haven't received the device by the 06 Oct, please get in touch with our guides and they will get the account updated for you.
Once your order's been dispatched, the courier will be in touch with tracking information.

Leanne.