Re: XKO order number

[Gmills92]

Did your order arrive or were u declined?

[Gmills92]

If u have reached this stage does it mean u have been accepted for the contract i have just received an email  saying thanks for your order with an xko reference number also

[Ritu_D · Accepted solution]

Hi @Gmills92 

Welcome to the community. 

When you receive an XKO order number this means EE have received your order, it does not mean your order is 100% accepted. 

Once all the checks have taken place, if there are any issues you will be contacted to get in touch. 

You can Track your Order using your XKO number, if you have ordered a sim card this will be delivered by royal mail and cannot be tracked via that link. 

Thanks 

Ritu