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Re: Order tracking

Kirsty345
Investigator
Investigator

Can you help me please , I have 2 order numbers do the same order but neither are working on the tracking link. Therefore cannot track. I don’t have any updates on my order apart from the confirmation that EE has received it. Thank you. 

1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Kirsty345 

Thanks for coming to the community.
I'm sorry you've been unable to track your order. If you’ve received more than one order number, I’d recommend getting in touch with our customer support team. They will be able to check the status of your order, get you an update, and confirm the correct information.

Debbie

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1 REPLY 1
Debbie_G
EE Community Support Team

Hi @Kirsty345 

Thanks for coming to the community.
I'm sorry you've been unable to track your order. If you’ve received more than one order number, I’d recommend getting in touch with our customer support team. They will be able to check the status of your order, get you an update, and confirm the correct information.

Debbie