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Re: How to live chat with EE team ?

GabrielaaH17
Investigator
Investigator

Hello, I would like to confirm my order.

8 REPLIES 8
Leanne_T
EE Community Support Team

Hi @GabrielaaH17

What device have you ordered, including size and colour? 

When did you place the order? 

Leanne. 

I placed the order today. The order was an IPhone 14 pro max, purple

Leanne_T
EE Community Support Team

Hi @GabrielaaH17

Did you receive an email confirming your order? 

Leanne. 

Yes, my order number is: xxxxxxxxxxxx

Leanne_T
EE Community Support Team

Thanks @GabrielaaH17 

If you would like to check the order has been processed, please call us on 150 or 0800 079 8586 and the team will check this for you. 

Leanne.

Hello, 

 I tried several times to call these numbers but my call is not answered due to high call demand. I would really like to have my order completed. 

Thank you 

Gabriela 

James_B
EE Community Manager
EE Community Manager

Hi @GabrielaaH17,

Have you been asked to contact our sales team regarding your order?

James

James_B
EE Community Manager
EE Community Manager

Hi @AnastasiiaC,

Welcome to the EE Community.

I'm sorry to hear you're having trouble contacting our chat team. Is it something we could help you with in the community?

James