Have I been scammed?

[harshpate]

i have ordered iphone 14 pro from ee and i have debited 30 pounds on my account but i have not get any status about my phone delivery 

[Katie_B]

Good morning @harshpate. 

Welcome to the community.

When did you place your order?

Did you receive confirmation that your order had been received?

What colour and memory size did you order?

Speak soon, 

Katie

[harshpate]

i have book my order yesterday but i have not received any messages or mail

[Katie_B]

Thanks for getting back to me @harshpate. 

Did you order on the phone, online or in the store?

Have you checked both your spam/junk folders?

Katie