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Ps5 error order

Helena1389
Investigator
Investigator

‎07-08-2022 08:55 PM

Hello

I was ordering a ps5, they took a upfront payment from my bank account and then says an error occurred and the process didn't go through. When I refresh the page request me to pay again.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎08-08-2022 07:20 AM

Hi @Helena1389 

 

If you've received no order email then speak to EE CS on 150 to ensure the order isn't placed so you can order again. 

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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