Preciso achar minha ordem

[andressacardosi]

I have one order is xko***********. I already have an approved debt. But I can't find my order or delivery information. Can anyone help me?

[Mod edit: Removed order number from public post]

[Leanne_T]

Hi there @andressacardosi 

Thanks for coming to the community 🙂

When did you place the order? 

Which model device including memory size and colour did you order? 

Speak to you soon 🙂

Leanne.

[andressacardosi]

iPhone 16 Pro Max 256GB White Titanium, ordered on October 11th

[Leanne_T · Accepted solution]

Thanks @andressacardosi 

The delivery guidance for this model currently shows on the EE Shop as expected dispatch within 28 days.

Once the order has been dispatched, you will receive a text from DPD with tracking details for the delivery 🙂

Leanne.