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Pixel watch 2 preorder

Stevegyp
Explorer

‎26-10-2023 08:32 AM

Hi I'm really disappointed ordered the pixel watch 2 on the day it was announced, I was told I would get it on release day then told I would have it by today. Can you please tell me what's going on? Pixel watch 2 lte in hazel 

0 Helpful
4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

‎26-10-2023 11:28 AM

Hi @Stevegyp,

Welcome to the EE Community. 🙂

Have you received a delivery notification from DPD?

James

0 Helpful
Peterb14
Established Contributor
Established Contributor

‎26-10-2023 11:33 AM

Same issue for me. Ordered on the 06/10/2023. I have been asking and asking for an update and got nothing. A complaint was opened which has just been closed today. With nothing saying why it was closed. Hope you hear something soon

0 Helpful
Stevegyp
Explorer
In response to James_B

‎26-10-2023 11:47 AM

No nothing 

 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Stevegyp

‎26-10-2023 12:03 PM

Hi @Stevegyp,

If you haven't received a notification from DPD, your order hasn't been dispatched yet.

Pre-orders are being dispatched on a first come, first serve basis as stock arrives from our supplier.

You'll receive your tracking information via text message as soon as stock arrives to fulfil your order.

James

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