Phone

[Davo11]

Sorry, we can't show your order details right now. 

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

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For more info on ordering, or if your order hasn't arrived, visit our Help section

[Leanne_T]

Please call us on 150 and the team will be happy to help you with the order and give you an update @Davo11

Leanne 🙂

[anjasola]

Did your phone arrive?, I ordered same phone on the 9th and no updates since.

EE usually provide better service.

[Leanne_T]

Hi @anjasola 

Have you tried downloading the DPD app to see if they have any deliveries scheduled, using the email address and postcode? 

Leanne.

[anjasola]

Thanks for responding Leanne

I'm putting the delay down to Christmas rush / poor weather conditions..... don't want to download DPD app as EE and DPD usually advise

[Leanne_T]

OK @anjasola

If you would like an update please call us on 150. 

Leanne 🙂

[anjasola]

I'll just wait patiently Leanne 🙂

[Leanne_T]

I would advise calling to make sure the order has been processed @anjasola

Leanne 🙂