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Resolved! I've purchased WiFi 7 from 3rd party, help needed.
So I've upgraded to WiFi 7 from a 3rd party source but I'm having difficulty adding it to the app, has anyone else experienced this and is there a workaround? Also experiencing connectivity issues between the hub and the extender. I keep getting a fl...
Alexa digitial phone
Hii’ve just noticed this morning that one of my bt digital phones is not working ‘no link to hub’. This is a Bt alexa phone. We have 2 other Bt digital phone - not alexa and they are working!! The ‘alexa’ phone, i cannot deregister, reregister and ...
Top Up Sim card using a Voucher from outside UK
Hi everyoneI want to Top Up my sim card. I have a 16 digit voucher code. I know that if I was in UK I could text 150 with VO then a space and then the 16-digit voucher number.But I am not in UK now and calling 150 will not work.What should I do to to...
Samsung Buds3 pro. no order update
Hi,I placed a order on the EE store online on Sunday the 23rd March for these earbuds as they were on offer, I phoned the contact for the Tech Store twice and twice I was told it going to be put through but I've heard nothing via text, phone or ema...
Returning kit
Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn'...
I have the same problem, although there is no option for a call, just an SMS. Tony
Resolved! Free 'Calling abroad from the UK' add-on query
I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...
Account query.
Had a query on my account today and was helped by Natalie. What a pleasant, helpful, nice girl she is. She had the time to listen to me and got my account sorted very quickly. She's a credit to EE.
Something wrong going to EE
I can't seem to link my EE mobile phone account with my broadband.It's sayingYour details don’t fully match those on the billing account Call 150 from your EE mobile or 0800 956 6000 from any other phone to get help.You can quote error code: Given Na...
