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Phone upgrade to store

SaraH132
Explorer

Hi

i am ordering a phone upgrade for my daughter who is a student and living away from home. Can I order it to be delivered to her local EE shop please? And will she be able to pick it up even though I am the bill payer?

 

Thanks 

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @SaraH132,

Welcome to the Community!

The account holder would need to be present to collect a phone, but if you would like to set your daughter up as the account holder then you are able to do so, and still have the payments come out of your account.

Rach

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3 REPLIES 3
Rach_H
EE Community Support Team

Hi @SaraH132,

Welcome to the Community!

The account holder would need to be present to collect a phone, but if you would like to set your daughter up as the account holder then you are able to do so, and still have the payments come out of your account.

Rach

Thanks Rach.

I am the account holder for three separate phones and plans (for both my children) and would want to keep this (so I can gift data etc). Is that possible?
Rach_H
EE Community Support Team

This isn't something we would be able to offer, unless you were able to pick up the phone from store in person @SaraH132.

Rach