cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Phone order

Gglack
Explorer

I ordered a phone on Friday - received my credit agreement and order number but I still have heard nothing further on the delivery of the phone?

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @Gglack,

Welcome to the EE Community

What type of phone did you order, make, model, colour and memory size, let me know and I can check the stock situation for you. Are you able to track the order using the order tracker online or by going to Manage> Orders in the EE app? 

Alex

View solution in original post

2 REPLIES 2
Alex_H
EE Community Support Team

Hi @Gglack,

Welcome to the EE Community

What type of phone did you order, make, model, colour and memory size, let me know and I can check the stock situation for you. Are you able to track the order using the order tracker online or by going to Manage> Orders in the EE app? 

Alex

iPhone 17 pro good as new silver 512gb - no it doesn’t let me track it when I put in my order number it’s an error message.