Phone order
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16-08-2023 10:09 PM
I placed an order for a phone contract, I have the confirmation email but that’s it, I’ve tried to track my order but it just says
sorry we cant show your order details right now ??
can anyone please help, I can’t even find a live chat
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17-08-2023 07:59 AM
Hi @Kelly261080,
Welcome to the EE Community. 🙂
When did you place your order?
Which phone did you choose?
James
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17-08-2023 08:10 AM
Hi, I placed the order on Tuesday and it was the iPhone 14 pro Max gold
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17-08-2023 08:11 AM
Which storage size @Kelly261080?
James
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17-08-2023 08:13 AM
128gb
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17-08-2023 08:23 AM
Hi @Kelly261080,
That model is usually dispatched within one day.
If you download the DPD app and register your details, can you see any scheduled deliveries?
James
