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Phone delivery

Emma280782
Visitor

Good afternoon I ordered the iPhone 16 in pink and even though I changed my delivery date they tried to deliver. Now they have sent it back, how do I get my order? 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Emma280782  if it’s been sent back to EE once it’s been processed as a return you’ll be able to re-order it.   But DPD will try to make 2 delivery attempts only after the 2nd failed attempt is it returned back to EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.