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Phone delivery

Grace-bowie-67
Visitor

‎06-12-2022 10:24 AM

Hi, I ordered a phone on the 1st on December and wondering when it’s going to be arriving. I haven’t had any emails yet, and it’s been paid for ? 

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎06-12-2022 12:07 PM

Hello @Grace-bowie-67 ,

Welcome to the community,

With all the problems with China, no idea when phones will be delivered. 

Which phone did you order, colour and storage size?

You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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