Phone Delivery

Gemiinii · ‎08-02-2025

i ordered a phone since thursday but i havent received any follow up mail or update. Please what is going on?

Northerner · ‎08-02-2025

Have you checked EE order tracking: https://ee.co.uk/help/orders

If this doesn't work you'll need to speak to EE CS on 150.

I would also suggest downloading the DPD app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎08-02-2025

Hi @Gemiinii

Have you checked EE order tracking: https://ee.co.uk/help/orders

If this doesn't work you'll need to speak to EE CS on 150.

I would also suggest downloading the DPD app.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.