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Ordered wrong phone

RiyaKapatel
Visitor

I want i phone 14 pro max but by mistake it's i was ordered iphone 14 pro i want to chamge my order 😫 

1 SOLUTION

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Hi @RiyaKapatel,

How did you make your order?

If through the Internet or over the phone, you have 14 days to cancel the contract. You will need to return the phone before you can take out the new one.

If you've only just placed your order via the website, you have the option to cancel it here: https://ee.co.uk/help/help-new/orders-and-delivery/cancelling-orders-and-contracts/how-can-i-cancel-...

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1 REPLY 1
Profile closed
Not applicable

Hi @RiyaKapatel,

How did you make your order?

If through the Internet or over the phone, you have 14 days to cancel the contract. You will need to return the phone before you can take out the new one.

If you've only just placed your order via the website, you have the option to cancel it here: https://ee.co.uk/help/help-new/orders-and-delivery/cancelling-orders-and-contracts/how-can-i-cancel-...