Ordered a phone

[Simba13]

Hello Iv ordered a contact phone but had no confirmation email or text but they have took £30.00 what does this mean

[Northerner]

Hi @Simba13 

When did you order. It is likely your order is not processed yet.

Thanks 

[Simba13]

@@Everyone help needed Iv ordered contract phone no confirmation email or text but took £30.00 out my bank

[Simba13]

I ordered it today

[Northerner]

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@Simba13 wrote:

I ordered it today

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What time. 

[Simba13]

Around 7

[Northerner · Accepted solution]

Hi @Simba13 

Refer to my above post, likely not processed yet. 

Watch out for an email tomorrow/Monday.

Thanks 

[Pst291]

I ordered mine jan 21st and i havent heard anything . We now approaching middle of Febuary. Track my order just times out.Cant fone ee ....well cos i dont have a phone. Got debt collectors chasing me for leaving my old contract. I swear moving to ee was the worst move.

[Leanne_T]

Morning @Pst291 

Thanks for coming to the community. 

I am sorry you've not received your phone, which model device including memory size and colour have you ordered? 

Have you received a confirmation email? 

Speak to you soon 🙂

Leanne. 

[Pst291]

I have a confirmation email with my order number.xko***********

Samsung Galaxy A25 5G Blue is the description of the phone , im not sure of memory size.The email doesnt say