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Donnax1
Visitor

Hi I upgraded to a iPhone 16 pro max on September the 27th I still haven’t had any information about the wait time just wondering if anyone else is having the same issue 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Donnax1  If you haven’t received a confirmation of order you need to call customer support but check your spam folder.    Delivery for that device model is over 28 days 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Donnax1  If you haven’t received a confirmation of order you need to call customer support but check your spam folder.    Delivery for that device model is over 28 days 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.