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Order

Chloem32
Visitor

‎12-12-2023 06:33 AM

I was told my order would be delivered 11/12 and id receive a text informing me of an hourly slot for delivery but ive had nothing. When trying to track the order it is saying i cant track it. Has anyone had any similar issues?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎12-12-2023 07:01 AM

Hi @Chloem32 

If you have the DPD text you can check your order on the DPD website or DPD app. 

If tracking isn't working then you'll need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.