Community Activity

Transfer from BT

Hi put a order in on January 30  transfer from BT but still haven’t had anything done ,had a appointment but never showed.

There34 by Explorer
  • 21 Views
  • 1 replies
  • 0 Helpful

Apple TV 3 month free subscription

HiI have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription.  The link goes through to the apple tv website but it states that my subscription could not be found.  I have double and triple checked ...

Chris647 by Explorer
  • 289 Views
  • 6 replies
  • 3 Helpful

Wheres my free Xbox GamePass?

Ive had an EE account for years with a single Sim only package. In October I moved two other mobile numbers across to EE and signed up for their new Fibre package. As part of that, I was supposed to get Xbox Gamepass. I was initially told that once t...

IanMac72 by Visitor
  • 1020 Views
  • 5 replies
  • 2 Helpful

Re: Service not working abroad

Hello @Greenone1.  Thanks for coming here.  Are you pay as you go or pay monthly? What country are you currently in? When you arrived did you receive a welcome text? Katie

Katie_B by EE Community Support Team
  • 7 Views
  • 0 replies
  • 0 Helpful

New Sim

I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer  

Jade1975 by Investigator
  • 101 Views
  • 5 replies
  • 1 Helpful

Red nose donation

When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?

GoMacKay by Investigator
  • 50 Views
  • 4 replies
  • 1 Helpful

Draytek Modem

HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...

cm-mojo by Investigator
  • 137 Views
  • 12 replies
  • 0 Helpful

SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by Investigator
  • 75 Views
  • 11 replies
  • 0 Helpful