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Order

Birkett
Investigator
Investigator

‎01-12-2022 10:05 AM

when will my order be dispatched 

0 Helpful
5 REPLIES 5
Jon_K
Former EE Employee

‎01-12-2022 11:59 AM

Hi @Birkett.

What did you order?

When did you place your order?

Jon

0 Helpful
Birkett
Investigator
Investigator
In response to Jon_K

‎01-12-2022 12:34 PM

Tuesday s22. I have tried to track it but says no tracking available

Sent from my iPhone
0 Helpful
Jon_K
Former EE Employee
In response to Birkett

‎01-12-2022 12:54 PM

Thanks @Birkett.

Have you had any contact from DPD?

They'll send you a text when your order is ready to be delivered.

Jon

0 Helpful
Smudge89
Visitor

‎01-12-2022 01:06 PM

I am also having this same issue, which is highly frustrating.I placed an order for the google pixle 7 pro on Tuesday 27th November and am yet to here anything from EE or DPD.

I only decided to upgrade early before end of my contract in a few months because my phone speaker appears to be playing up.

EE have felt it appropriate to take my early uograde fee of £175 but fail to be able to update me on my actual order status.

I find this service disgraceful so far and very disappointing has i have been a EE customer for very many years. 

0 Helpful
Birkett
Investigator
Investigator
In response to Jon_K

‎01-12-2022 02:01 PM

I have heard nothing from either ee or dpd.
I have a order confirmation but nothing regarding the delivery of my new phone

Sent from my iPhone