Order to EE store

[ligaoson]

Earlier today I placed an order for the nothing headphones 1 and gave my local EE store address as my shipping address. This was because I was not given the "deliver to EE store" option at checkout and I want to be able to collect my item in store. I am now aware that this is an option and therefore wondering if this would affect my delivery at all since I will not be at the EE store at the time of delivery. Will they be able to receive it on my behalf? Thanks. 

[Katie_J · Accepted solution]

Hello @ligaoson. 

Thanks for coming here.

Yes, this will affect the delivery of your headphones. 

DPD will have this down as a home delivery and will require you to be present to provide a delivery PIN. 

Please give us a call so our customer care team can cancel the order and give you all options for delivery. 

Katie