Order processing

[Prainey2]

Hi 

i received an email saying my order was successful and also received my direct debit information . Has my ordered been processed ? As I have not received a dispatch email and it’s been 2 days 

[Prainey2]

Can someone check this for me? 

[Michael_D]

Hi @Prainey2 

Welcome to the community.

It is great to hear you have placed an order with EE. I can totally understand you'll be keen to get started.

What was it you ordered? I can have a check on the stock to see if there are any delays.

Michael

[Prainey2]

Hi Micheal

I ordered Google pixel 9 250gb peony

[Michael_D]

Great choice @Prainey2.

It is showing that one is in stock and usually dispatched within 1 day, so if you've not heard anything yet it is worth speaking to our customer service guides so they can bring up your account and check the order status.

You can see how to reach the team on our contact us page.

Michael

[Prainey2]

When I track the order it says this

[Michael_D]

I've not received anything else at the end of the last message @Prainey2. Was there a screenshot?

Michael

[Prainey2]

Hi

I called into the ee store and they said it has been dispatched but I still
can’t find my documents on ee app