Order placed for IPhone 17 Pro max

[Nathanbond94]

Hi I placed an order for the iPhone on 25/10/25 and still haven’t received any info on a dispatch date? Any idea of when this phone will make it into my hands as my current phone is at breaking point! 

thanks 

[Leewj12]

But people that ordered the same model after I did have received theirs. So how is it first come first serve?

[Alex_H]

@MashDag If your order was placed yesterday then the guidance is to expect dispatch within 21 days of order. 

Alex

[Alex_H]

@Leewj12 Orders are assigned a place in the queue based on when your order is placed and processed and then are fulfilled based on that queue system. As I say we don't have access to individual orders via this forum, but unless their order was placed and processed before yours or was for a different model then it should not have been received before. 

As mentioned upthread by another customer, their order of the 4th October for the same model has just been dispatched today, so we have not quite got to orders from 9th October yet but they are getting close.

Alex

[Leewj12]

Yet there are people that ordered on the 13th and have received theirs?

[Reeceives]

Hi, can you give me some guidance on my iPhone 17 Pro Max Deep Blue 256GB order placed on the 1st November please? 

[Alex_H]

@Leewj12 I do appreciate the wait can be frustrating, but we are only able to check and confirm the stock guidance through this forum. 

If you do wish to check the status of your individual order or are unhappy regarding the order, I would recommend giving us a call to speak to one of our guides who will be able to check on the current status of your order.

Alex

[Alex_H]

Hi @Reeceives,
 

Thanks for visiting the EE Community

Based on ordering the iPhone 17 Pro Max 256GB Blue on 1st November, the expected dispatch time is within 14 days of your order.

Alex

[Leewj12]

Do you know when there will be more stock of the silver 256

[Alex_H]

@Leewj12 We don't get information on when stock is expected in the warehouse so I am unable to advise specific dates like that, I can only advise the expect timescale guidance for dispatch.

Alex

[Leewj12]

The what is my estimated timescale based on what I mentioned above