Order phone

DillonM06 · ‎19-01-2025

Ordered an iPhone 16 paid the upfront money on Thursday is now Sunday and heard nothing and when try to track just says tracking timed out even though I’ve put the info in right.

Northerner · ‎19-01-2025

Hi @DillonM06

If tracking is not working then you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎19-01-2025

Hi @DillonM06

If tracking is not working then you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.