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Order no update

Lollypop851
Investigator
Investigator

‎26-07-2023 07:12 AM

I placed an order for the Google Pixel 6a sage on Monday. I have had no update on if and when this will be delivered. 

4 REPLIES 4
Alex_M
Star Contributor
Star Contributor

‎26-07-2023 08:40 AM - edited ‎26-07-2023 08:40 AM

Hi @Lollypop851,

It looks like there is limited stock left, which might affect the delivery time. I'm sure @Leanne_T will confirm though.

DPD will text and email you before 11am on the day of delivery with your 1-hour time slot.

Thanks,
Alex

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James_B
EE Community Manager
EE Community Manager

‎26-07-2023 08:58 AM

Hi @Lollypop851,

Welcome to the EE Community. 🙂

I would expect your phone to be delivered today. If you haven't received a delivery notification from DPD by 11am, please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James

Lollypop851
Investigator
Investigator
In response to James_B

‎26-07-2023 09:25 AM

Hi James just contacted customer support and have it sorted should be here tomorrow 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Lollypop851

‎26-07-2023 09:26 AM

Thanks for letting us know @Lollypop851 🙂

James