I agree with what you are saying and I know EE are totally reliant on stock arriving. However, they also seem to have a very indifferent attitude to their customers. For example, How about explaining when you order that you won't see anything on their tracker until you get a text from DPD, how about sending an email out to customers automatically when it is taking longer than their estimated time. saying "we know it's frustrating but....", how about changing the "Dispatch expected within 24 hours" on the order checker on their website when you know it isn't going to be in that timescale. The attitude of EE, which I'm sure isn't intentional, comes across as though they don't really care and what will be will be.
