Community Activity

Resolved! Wrong email address on my EE account

When I went onto fibre, EE misspelt my email address.  It means I have not been able to view my bills since last November.   I've rung EE several times but they seem unable to fix it.   The last time I rang, the battery ran out on my phone so I was c...

Ray-Carol by Investigator
  • 335 Views
  • 7 replies
  • 5 Helpful

Samsung ultra watch 7 not joining ee network

Hi I've bought a watch from samsung. I have a plan with EE that states it has watch data included but when trying to join it to plan it won't let me comes up with -1 error code.   Ee said that means phone not compatible but it's a smsung s25 ultra  T...

New account cancelled

Hi. I signed up for a new I’m account with ee. I got a succes email that said that my number had gone over and I would get tracking once dispatched.  Then I got a text to say cancelled. I called them and they said it was an issue with the credit chec...

Cuillan by Visitor
  • 7 Views
  • 1 replies
  • 0 Helpful

Replacing my EE Router with Google Nest Wifi Pro

Hi there!I’m trying to set up my Google Nest Wifi Pro, but I’m having trouble with the settings. It’s asking for some information, and after checking a few articles, I found that the default PPPoE password might be "BT" or empty. However, when I chec...

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Complain

Dear EE Customer Service, I hope this message finds you well. I am writing to formally raise a complaint regarding the continued deterioration of my mobile internet service. I have been a loyal EE customer for the past two years, and during the first...

Cr70 by Visitor
  • 31 Views
  • 2 replies
  • 1 Helpful

iPhone 15 hotspot

Just had a new iPhone 15 and there is not Personal Hotspot in settings or anywhere else. Doesn’t seem to exist on my phone.

Sibed by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Digital Voice

I am Having an issue with my Digital Voice where incoming calls we can hear the person on over end but they can’t hear us and it same when we call out. I have tried a cordless phone and still the same and it does it to all four on my digital voice ph...

UkzVortex98 by Established Contributor
  • 2229 Views
  • 21 replies
  • 8 Helpful