12-12-2024 12:06 PM
Ordered a phone last night on the EE website and I went through all the right procedures. Paid my £30 upfront, but I received a text awhile ago saying my order was cancelled. I still haven't been refunded. No mail. Just a text.
12-12-2024 01:42 PM
@Peterandalto you will receive a refund in 7 - 10 days.
12-12-2024 02:18 PM
Seems to be the way of EE these days.
I regret coming back, well, I would if I was actually here with a working phone on EE.
12-12-2024 02:35 PM
@TayGTR , what is wrong with your phone? That is not EE’s fault.
12-12-2024 02:39 PM
Well, technically it is EE's fault, they have not sent my eSIM, hence I dont have a phone working on EE
12-12-2024 02:41 PM
I have replied to your other thread @TayGTR .
12-12-2024 02:56 PM
I noticed, then I saw this one where it's not EE's fault.. but it is.
26-12-2024 08:47 AM
Why do they cancel the orders
26-12-2024 08:54 AM
@Phillip18 It could be a number of different things.