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ORDER QUERY

LV6017
Explorer

Hi, Yesterday I booked iphone 14 pro deep purple with 256GB & 5GB data. Payment was completed from me... But with My order number, i am not able to track my order... There is no information about my product. Kindly Help Me.

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @LV6017

Welcome to the community.

The current estimate for that model is to expect dispatch within 7 days. When it's ready to be delivered, DPD will be in touch with you with tracking information.

Chris

I got a mail, saying not able to order because of credit check. Kindly refund my payment which is pending £100.

Sent from my iPhone
Christopher_G
EE Community Support Team

I'm sorry to hear that, @LV6017.

Any payments will be refunded automatically.

Chris