Not order Apple devices
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2023 01:43 PM
Hello, yesterday I placed an order for a new iPhone, I did not receive any information about my order. How do I find out my order number and other information?
Solved! See the answer below or view the solution in context.
Accepted Solutions
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2023 01:41 PM
Hello, yesterday I placed an order for a new iPhone, I did not receive any information about my order. How do I find out my order number and other information?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2023 01:41 PM
Hello, yesterday I placed an order for a new iPhone, I did not receive any information about my order. How do I find out my order number and other information?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2023 04:11 PM
Hi @Waka5551
If you would like to check or discuss your order, you'll need to speak to our Mobile Care team.
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-09-2023 06:15 PM
You have Russian translation?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
24-09-2023 09:07 AM
Hi @Waka5551
No, we don't. You could try the live chat service though, that may be easier for you.
Contact EE
Chris

- Apple Music Subscription not available through EE in Offers & Add-ons
- AirPods Max gen 2 Apple Music bundle issue in Offers & Add-ons
- Re: The order was canceled, but I have not received a refund. in Orders
- Appalling Upgrade Experience in Contracts & Billing
- Discrepancy between DoB in the website and the system in EE app and website