No update

[altinertia]

I ordered a Samsung s20fe in blue last Tuesday but I’ve had nothing but the confirmation email, an email with my order number, a welcome to we email and a letter in the post with my dd details. The order number doesn’t work in the tracker. Any ideas? 

[Chris_B]

@altinertia  that order number is just an order number it’s not a tracking number.  It might be best to call customer services about this as I would’ve thought you would’ve received it at least by yesterday. 

[altinertia]

Ohh, okay. The order tracker really shouldn’t be asking for an order number then should it?

[Leanne_T]

Hi there @altinertia

Thanks for coming here 🙂

Have you downloaded the DPD app and entered the email/mobile number you used for updates, to see if they have any deliveries scheduled?

Thanks.

Leanne.