06-06-2022 10:36 PM
I ordered a Samsung s20fe in blue last Tuesday but I’ve had nothing but the confirmation email, an email with my order number, a welcome to we email and a letter in the post with my dd details. The order number doesn’t work in the tracker. Any ideas?
07-06-2022 08:26 AM
@altinertia that order number is just an order number it’s not a tracking number. It might be best to call customer services about this as I would’ve thought you would’ve received it at least by yesterday.
07-06-2022 09:12 AM
Ohh, okay. The order tracker really shouldn’t be asking for an order number then should it?
07-06-2022 10:40 AM
Hi there @altinertia
Thanks for coming here 🙂
Have you downloaded the DPD app and entered the email/mobile number you used for updates, to see if they have any deliveries scheduled?
Thanks.
Leanne.