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Hafeez-123
Visitor

‎05-10-2024 03:19 PM

Hello sir I have order Google Pixel 9 pro fold and Amount of 30 pounds also deducted from my account but I didn't get any information regarding my order please provide me a tracking id it would be great help to me.

Thank you

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Northerner
EE Community Star
EE Community Star

‎05-10-2024 07:42 PM

Hi @Hafeez-123 

If you have no tracking number via email (check junk/spam)  then you'll need to speak to EE CS on 150.

You can then use EE order tracking:

https://ee.co.uk/help/orders

When your delivery is due DPD will text you. Try downloading the DPD app.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎05-10-2024 07:42 PM

Hi @Hafeez-123 

If you have no tracking number via email (check junk/spam)  then you'll need to speak to EE CS on 150.

You can then use EE order tracking:

https://ee.co.uk/help/orders

When your delivery is due DPD will text you. Try downloading the DPD app.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.