Community Activity

Billing help no money

Hi, i need my date moving forward to bill me from the 6th of every month to the 8th as i get paid on the 8th or before it if on a weekend but im having to borrow money for the bill every time, can someone from admin move me to the 8th of every month ...

1lla1 by Investigator
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BT to EE

Just to draw a line under what I’ve described as “My Descent into the Depths of Despair” - otherwise known as transferring from BT to EE - I’m 97% there, and accepting that’s as good as it’ll get.BBUnlike many, I find the SH+ router an improvement ov...

Minkey1 by Star Contributor
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Hi. I have been here in Australia (Sydney) for the past 4 days and have the EXACT same issue.  I notified EE prior to my departure that I will be in AUS, removed my spend cap, authorised my 5 day abroad pass and turned on roaming once we arrived. I a...

MB_007 by Explorer
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  • 5 replies
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Broadband contract doesn't shown on my Credit Report

Hi there, around 2 years now when I started focusing on my Credit Score. Final goal is a mortgage. Every contract what I've taken out in the past is visible on my report.Previous broadband with TalkTalk or recent mobile phone contract with Three UK. ...

Atee86 by Visitor
  • 27 Views
  • 3 replies
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1.6 gbps broadband and EETV

Hi I can't believe EE are ignoring customers who want to get EETV and are already paying a premium price for their 1.6 gbps broadband. I have Sky Stream and its rubbish and would move to EETV if I had the choice - I am being penalised for wanting the...

Pixel 4a appeasement

I just received a call from the EE repair centre in Ashford, saying before they can carry out the “free” battery replacement, I need to pay them £80 for a screen repair. I have photo evidence the screen was not cracked before I sent it and the touch ...

I want to Leave EE due to the huge price increase

The subject explains really why I want to leave EE. I'm 1 year and 4 months into my contract and with the huge price increase imposed on the contract I'm looking to leave.  According to Citizens advice I have the right to cancel my contract with in 3...

Damient by Explorer
  • 4723 Views
  • 22 replies
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Free Samsung Glaxay Bud with S25

Is anyone still waiting for the link to claim their Samsung ear buds? I ordered my S25 in Janiary, received a text on 4th February to say I was eligible and will receive a link to claim in 45 days but still not received this. I spoke to someone via c...

CazzaR93 by Investigator
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  • 7 replies
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Resolved! Manage subscriptions is blank

Hello I am.subscribed to TNT sports on my phone bill.I've a few SIMS and I've checked I'm accessing the right one both online and within the app.The problem is I can't see my subscription to actually manage, it's simply blank and wants me to take on ...

RedS1lence by Established Contributor
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  • 5 replies
  • 1 Helpful

Split Wi-Fi bands

I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band. 

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