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No order information

fcrocco22
Visitor

Hi i pay £30 upfront for a new contract with EE, than do give me any track number or send me any email saying if approved or not ,just a blank page. I would like to know about the phone or my money back

regards

Feli

*********@gmail.com

[Mod edit: Please do not post personal information on the public board. Thanks!]

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @fcrocco22 

Welcome to the community.

I know you'll want to see if the order has gone through. 

We don't have access to accounts or orders here on the community to see if it was a successful order.

If there is no email in the junk or spam folder, please give our customer service guides a call, and they'll check if the order is there for you. 

If it isn't, they can also place an order.

Michael

View solution in original post

1 REPLY 1
Michael_D
EE Community Support Team

Hi @fcrocco22 

Welcome to the community.

I know you'll want to see if the order has gone through. 

We don't have access to accounts or orders here on the community to see if it was a successful order.

If there is no email in the junk or spam folder, please give our customer service guides a call, and they'll check if the order is there for you. 

If it isn't, they can also place an order.

Michael