No order Update

Larz888
Visitor

I thought sim only orders are meant to be dispatched within 48 hours. I ordered on the 22nd and haven't even had a confirmation of dispatch

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Larz888 

Thanks for coming here. 

SIM Orders can take 2-5 working days to arrive by Royal Mail, you won't receive tracking information for the SIM card. 

If you would like to check this has been dispatched, please get in touch with our mobile care team who will be happy to help. 

Leanne 🙂