No confirmation order email

KianWiles2003 · ‎22-02-2025

I ordered my new phone Friday morning and I haven’t even got a confirmation email yet for my order let alone ain’t even got a tracking order so got no way of looking for the phone I ordered

Northerner · ‎22-02-2025

Hi @KianWiles2003

It maybe your order is awaiting processing. Have you checked your junk/spam folders.

If nothing then please call EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎22-02-2025

Hi @KianWiles2003

It maybe your order is awaiting processing. Have you checked your junk/spam folders.

If nothing then please call EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.