No confirmation for ps5 order

[Cornishknight]

Hi there,ordered ps5 this morning but got no order confirmation.so rang 150 and the nice lady gave me the order number.tried to track it and it says invalid.help

[Michael_D · Accepted solution]

Hi @Cornishknight.

Thanks for coming to the community.

It is great to hear you have ordered a PS5. 

The main thing is that the order is showing on your account if you've been given the order number. Once it is on the way, DPD will send you a text, or notification in the DPD app if you have it, with the tracking details so that you can see when it will be delivered.

Michael

[Cornishknight]

Apparently being delivered on Friday but have no confirmation yet or order details.

[Christopher_G]

OK, thanks @Cornishknight 

DPD will be in touch with you when it's ready to be delivered.

Keep us posted on what happens please.

Thanks

Chris