New phone

[Joe170]

Ordered a new iPhone 13 a week and a half ago and still hasn’t been dispatched? What is going on? Got a confirmation email but nothing after that and when I try to track the order it says tracking unavailable at this time? 

[Leanne_T]

Hi @Joe170

Thanks for coming here. 

Which model, including size and colour did you order?

Thanks 🙂

Leanne.

[Joe170]

iPhone 13 128gb in midnight 

[Leanne_T]

Hi @Joe170

Thanks for coming back to me.

The current delivery guidance for that model is 'usually dispatched within 21 days'. You'll receive a text message with tracking details when it's on the way.

Leanne.