New phone don’t like I want to send back

[Mpugh]

I have upgraded and received my phone and I am not happy with it and want to send it back and get a different one how do I do this 

[Katie_B · Accepted solution]

Hello @Mpugh. 

I am sorry to hear this. 

If you wish to send your phone back within the 14 day cooling off period please give us a call. 

Our customer care team will be happy to process this for you. 

Katie